Faq's

General Questions

our Guide to Understanding Our Hospital Services

  • How can I book an appointment at
    Jaya Siddhartha Hospital?

    You can easily book an appointment with our healthcare professionals through our website by filling out the online appointment form. Alternatively, you can call our hospital’s helpline at [Insert Phone Number] or visit the hospital’s reception. We recommend booking appointments in advance, especially for specialized consultations.

  • What are the hospital’s visiting hours for patients?

    Jaya Siddhartha Hospital is open 24/7 for emergency services. Our general visiting hours are from [Insert Time], but we have specific visiting hours for intensive care units (ICU), neonatal care, and other specialized departments. For the safety and privacy of our patients, we request that you adhere to the visiting schedule. Please confirm with the hospital directly for the most accurate

  • How can I make payments for services at the hospital?

    We provide various payment options to ensure convenience:
    1.Cash: Payments can be made directly at the billing counter.
    2.Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and RuPay.
    3.Online Payments: You can pay online via internet banking or UPI platforms like Google Pay, PhonePe, etc.
    4. Insurance: If you have health insurance, we will assist you in processing your claim and billing accordingly. Please contact our billing department for more details.

General Questions

our Guide to Understanding Our Hospital Services

  • Do you accept health insurance?

    Yes, we accept a wide range of health insurance providers. To confirm if your insurance is accepted, please contact our billing department or check with your insurer directly. We offer a cashless facility for insured patients, ensuring that the hospital charges are covered by your insurer directly, reducing your upfront payment burden.

  • Can I reschedule or cancel my appointment?

    Yes, you can reschedule or cancel your appointment at least 24 hours before the scheduled time without incurring any cancellation fees. For last-minute cancellations or no-shows, a nominal fee may apply. We encourage patients to inform us as early as possible to allow other patients to benefit from available appointment slots.

  • Is parking available at the hospital?

    Yes, Jaya Siddhartha Hospital offers ample and secure parking facilities for patients and visitors. We have both open and covered parking spaces with dedicated areas for emergency vehicles. Parking is free for all hospital visitors. Please follow the signage for easy navigation to parking spots.

Happy to Answer All Your Questions

At Jaya Siddhartha Hospital, we understand that healthcare can sometimes raise a lot of questions. That's why we're here to help! Whether you’re seeking information about our services, departments, or facilities, or have specific concerns regarding your treatment or insurance coverage, we’re happy to provide all the answers you need.

  • Can I contact my doctor after my visit?

    Yes, we encourage open communication between patients and healthcare providers. After your visit, you can contact your doctor through our hospital's contact center or schedule a follow-up consultation if necessary. For non-urgent inquiries, you can also reach out via email or through the hospital's online patient portal.

  • Do you have a pharmacy on-site?

    Yes, Jaya Siddhartha Hospital has an in-house pharmacy that is open 24/7. We stock a wide range of prescribed medications and over-the-counter products. Our pharmacy staff can provide guidance on the correct usage of medications and answer any questions related to prescriptions.

  • What specialties and departments do you offer?

    Jaya Siddhartha Hospital is equipped with a wide range of medical specialties and departments to provide comprehensive care for patients. These include: Cardiology
    Neurosurgery
    Orthopedics & Joint Replacement
    Critical Care & Intensive Care Unit (ICU)
    General Medicine
    Obstetrics & Gynecology
    Pediatrics
    Oncology
    Nephrology
    Gastroenterology We also offer specialized clinics, diagnostic services, and therapeutic options tailored to specific medical needs.

  • Can I get a second opinion from one of your specialists?

    Yes, we encourage patients to seek second opinions if they feel the need. You can schedule an appointment with one of our specialized consultants to get a second opinion regarding your diagnosis or treatment plan. Our doctors are committed to providing you with the best advice to help you make an informed decision about your healthcare.

  • Are there any outpatient (OPD) services available?

    Yes, we offer outpatient services where patients can consult specialists without the need for hospitalization. You can visit our OPD to consult with doctors in various specialties, get routine checkups, minor treatments, or diagnostics. OPD appointments can be scheduled in advance through our website or by calling our reception.

  • Do you provide maternity and childbirth services?

    Yes, we offer comprehensive maternity services including antenatal care, delivery (normal or cesarean), postnatal care, and baby care. Our Obstetrics & Gynecology department is equipped with advanced facilities for high-risk pregnancies, painless delivery options, and specialized neonatal care. Our experienced team of obstetricians and pediatricians ensure a safe and comfortable experience for both mother and baby.

  • What is the process for getting a referral for specialist care?

    If you require specialized care, your primary doctor may provide a referral to one of our experts in the desired specialty. Alternatively, you can book an appointment directly with any of our specialists by contacting our hospital’s appointment desk. We also provide consultations with specialists via telemedicine services for your convenience.

  • Do you provide physiotherapy services?

    Yes, we have a dedicated Physiotherapy and Rehabilitation department that offers services for post-surgery recovery, chronic pain management, sports injuries, and other musculoskeletal conditions. Our physiotherapists use a combination of therapeutic techniques to improve mobility, strength, and overall quality of life.

  • Do you offer daycare surgeries?

    Yes, Jaya Siddhartha Hospital offers daycare surgeries for certain procedures that do not require an overnight stay. These include minor surgeries, diagnostic procedures, and treatments. You can typically return home the same day after your surgery once you have recovered from anesthesia, but this depends on the type of surgery performed.